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Have Your Say

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Your opinion is important to us – Your feedback helps us to continually improve our services

The National Rehabilitation Hospital is committed to providing the best possible standard of care to our patients.  To make sure that we are doing our job well, we would like to hear from you about the services you have received from us.

We are always pleased to receive your compliments, however, if you are unhappy about any aspect of our service, please let us know immediately so we can address any issues that have given you cause for dissatisfaction.

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Comments or Suggestions: You can pass on your comments, suggestions or compliments in any of the following ways:-

Verbally – by talking to a member of staff or contacting the Patient Services and Corporate Data Manager on tel: 01 235 5211

In Writing – you can post your comments or suggestions in any of the suggestion boxes placed around the hospital, or post to: The Patient Services and Corporate Data Manager

By e-mail – please complete the ‘Have Your Say’ form below to provide general feedback.

Complaints: Complaints can be made verbally or in writing.

Verbal Complaints – if you find it difficult to speak to the person concerned, please talk to any member of staff, who will aim to resolve your concern immediately; or you may contact the Patient Services and Corporate Data Manager who will help you if you need assistance with the complaints process.

Written complaints – If you have made a verbal complaint and are not satisfied with the outcome, you may send a formal written complaint to: The Patient Services and Corporate Data Manager, at the address above.

Read or download the HSE Your Service Your Say document for advice on how to provide Comments, Compliments and Complaints to the HSE.

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“Have Your Say”

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Your feedback is important to us; it helps us to continually improve our services.

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National Rehabilitation Hospital

Rochestown Avenue,
Dún Laoghaire,
Co. Dublin,
Ireland.
A96 P235

Telephone: +353 (0)1 235 5000
Email:

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